If you require a refund, please return the item within 7 days of receiving it. It may take up to 7 business days from the time you receive the returned package to the time your refund is processed.

If you are refunding for your own reasons, you will be responsible for additional transaction fees

All items must be returned to us in a fully resaleable condition

Return postage is the responsibility of the buyer. You can use any service of your choice, but we recommend that you choose a tracked or insured service for your own protection. Monchaton is not responsible for any return postage loss and cannot track lost packages.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.